A successful dental practice is due in part to having an office staff made up of the right kind of people, people who are genuinely concerned about the care and comfort of others. Let’s face it, even though a dentist is there to relieve pain and at times even improve the quality of life for their patients going to the dentist’s office is seldom something that most of us look forward to. Being greeted with a reassuring smile and a manner that puts people at ease can make things a bit easier. Everyone likes to be recognized, so if the receptionist can remember to welcome the patient by name it will make him feel like he is truly part of a dental family.
The waiting area or outer office of a dental facility is the first impression a patient will have of the professionalism of the practice. It will be up to the staffers to see to it that the patients see a clean space with a warm atmosphere. Of course cleanliness is key for any medical office but if patients can also be welcomed with a hot cup of tea or coffee and a morning newspaper or a current magazine that’s all good too.
Dental associates will be smart to set aside the time for individual interviews with prospective staff members. Personal and previous professional references should be as important as computer and phone skills.
Southlands Dental invites you to meet their team on the website, www.southlandsdental.com.